1.1 Personal Information
As a leader in Internet technology, Net Aspects understands
your desire to protect personal information. We intend to inform you how
your personal information will be gathered, tracked or used, and to give
you choices. If choices are not offered on web pages where your personal
information is obtained, please select one of the communication channels
at the bottom of this statement to indicate your communication
preferences.
what information we gather and track
We request personal information when you place an order, register a
product, request a service, answer a survey, enter a contest, correspond
with us or engage in certain other activities on our website. For
example:
- If you submit an order on-line with us, we will ask you for
information necessary to complete the transaction - such as your
name, address, and credit card number.
- If you request technical support online, we will ask you for
information necessary to complete the transaction — such as your
name address, domain name and information about your computer
hardware, software, website, e-mail and the nature of the problem
you are experiencing.
You make the decision whether to proceed with any activity that requests
personal information. If you do not wish to provide the requested
information, however, you may not be able to complete the transaction.
how we use the information we gather and track
We use personally identifiable information in the following ways:
- To provide you with information about product upgrades, new
products, services, newsletters, informative emails, and research on
future product ideas or improvements;
- To assist us in creating content that is relevant to you;
- To provide you with special offers that may be of interest to you;
- To assist us in creating better products and services to meet your
needs;
- To allow you to purchase and download products, obtain access to
services or otherwise engage in activities you select;
- To help you quickly find software, services or product information
important to you.
with whom we may share your information
From time to time, we may provide your information to selected business
partners to communicate to you information about products or services
that they believe are important to you or your business. If you prefer
that we not provide your information to our business partners, you may
let us know using one of the methods described in this policy.
In addition, Net Aspects retains the services of outside contractors to
provide services for us. They may be used to ship products, provide
technical support, or handle order processing. We require that these
contractors keep the personal information of customers secure and
confidential. We also require that these contractors use personal
information only on behalf of Net Aspects.
Please be advised that in certain instances, it may be necessary for Net
Aspects to disclose your personal information to government officials or
otherwise as required by our legal obligations.
1.2 security and quality of personal information
We have taken security measures, consistent with international
information practices, to protect your personal information. These
measures include technical and procedural steps to protect your data
from misuse, unauthorized access or disclosure, loss, alteration, or
destruction. Credit card information is transmitted using secure socket
layer (SSL) encryption.
1.3 cookies
Net Aspects may use cookies from time to time. A cookie is a unique text
file that a Website can send to your browser software. Cookies enable a
Website to tailor information presented to you based on your browsing
preferences. Net Aspects may use cookies to personalize your pages at
our Service & Support Website, or to remember you when you register
for products or services. If you do not want Net Aspects to deploy
cookies in your browser, you can set your browser to reject cookies or
to notify you when a Website tries to put a cookie in your browser
software. Rejecting cookies may affect your ability to use of some of
the products and/or services at our website.
Net Aspects may also use cookies to track your visit to our Website.
While our Web servers may automatically log your IP address, this
information does not identify you and you remain anonymous.
1.4 website traffic
We may track domain names, IP addresses, and browser types from people
who visit our site. We use this information to track aggregate traffic
patterns throughout Net Aspects Website. Such information is not
correlated with any personal information.
1.5 links to business partner and co-branded sites
At the Net Aspects Website, there are a number of links to companies
with whom we have a relationship. Net Aspects is not responsible for the
privacy practices of our business partners. We encourage you to read
their privacy statements, as they may differ from ours.
1.6 other privacy considerations
Please remember that information you submit in a discussion group or
forum, like "Ask Net Aspects", will be deemed public
information and is not confidential. There is a risk in such
communication venues that information can be collected and used by
others. Please be careful and responsible when you are online.
1.7 policy changes
In the event there is a major change to Net Aspects privacy practices, a
prominent notice will be posted on our website. If the change involves
the use of your personally identifiable information, the notice will
contain instructions on how you can opt-out of such use.